Zulubet's Privacy Policy — Your Data Is Our Responsibility

This Privacy Policy applies to the zulubet.ws website, mobile application, and all our services. It covers you whenever you visit our site, create an account, or use any of our services.

Zulubet complies with Bangladesh and international data protection laws. We believe your personal data belongs to you, and you should have full control over it.

Zulubet collects two types of data — information you provide directly and information collected automatically.

Zulubet uses your data only for specific, legitimate purposes. We never use your information without your consent.

• For creating, managing, and verifying your account.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support services.
• To meet legal and regulatory obligations.
• To personalize your betting experience.
• To inform you about promotional offers and new features (based on your consent).
• To analyze betting patterns and promote responsible gaming.

You can opt out of marketing communications at any time. However, communications necessary for account management cannot be disabled.

Zulubet uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to improve site speed and performance.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Zulubet never sells your personal data. However, limited information may be shared in specific circumstances:

• Payment Providers: bKash, Nagad, Rocket — only the information necessary to process your transactions.
• KYC Verification Services: Authorized third-party organizations for identity verification.
• Law Enforcement Agencies: When required by legal order or investigation.
• Security Partners: To prevent fraud and protect against cyberattacks.

Before sharing data with any third party, we ensure they adhere to data protection standards equivalent to our own. All third parties we work with are contractually bound to keep your information confidential.

Zulubet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• All profile information is retained for as long as your account remains active.
• After account closure, financial transaction records may be retained for up to 5 years for legal compliance.
• KYC verification documents may be retained for up to 2 years following account closure.
• Marketing data is deleted immediately upon opt-out.
• Log files and security data are typically deleted after 90 days.

Certain information must be retained for a specified period due to legal obligations. Once that period expires, the data is automatically deleted.

Zulubet uses industry-leading security technology to protect your personal data. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for login and critical account actions.
• Firewall & DDoS Protection: Advanced technology to protect against cyberattacks.
• Regular Security Audits: Periodic audits conducted by third-party security experts.
• Data Masking: Sensitive information is partially masked when displayed.
• Access Controls: Staff are granted access only to the data they need.

You have full control over your personal data at zulubet. Your rights are outlined below:

To exercise this right, support@zulubet.ws— we typically respond within 7 business days.

Zulubet strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has created an account on our platform, that account will be immediately closed and all collected data will be deleted.

Zulubet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

• For significant changes, you will be notified via email or an on-site notice.
• Minor updates will be published directly on this page.
• Continued use of the site after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly, especially if you use our platform on a regular basis.

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to reach out. Our data protection team is always here to help.

• Email: support@zulubet.ws
• Website: zulubet.ws
• Response time: within 7 business days